Ready, set, WOW!

The Blaina Wharf team has created a fun way to collect wow points with a special game of snakes and ladders.

The game was the brainchild of General Manager Tom as way of encouraging team members to create amazing guest experiences and to celebrate their efforts.

Teammates move around the board when they receive WOW points and special mentions from customer ‘SMILE’ reviews. And (in true gameshow style!), for every star they land on, they get a prize, ranging from a free drink to a £25 voucher.

Tom said: “The team is really enjoying playing it. We saw a 450% increase in SMILE responses and team member mentions in the first week alone!”

Keep up the great work Team Blaina!

Got a unique way of inspiring your team? Let us know in the comments below.


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