The back of house area at The Griffin, Loughborough, has had a magical makeover.

General Manager John created the homely back of house area to say thanks to his team, and to encourage them to keep creating fab guest experiences.

The artwork on the stairs really brings to life the ‘make it magic’ TOAST values. It’s all about making sure customers have fun and experience something magical every time they visit, with teammates showing customers how much they care and passing on their expert knowledge.

Griffin BOH 1 Griffin BOH 2 Griffin BOH 3


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