TRIPADVISOR EXCELLENCE FOR BREWERY TOURS

Top ratings by visitors to Wychwood Brewery in Witney and Marston’s Brewery in Burton have earned them a TripAdvisor Certificate of Excellence.

Wychwood Brewery’s visitor tour and Marston’s Visitor Centre and brewery tour have been awarded a 2016 TripAdvisor Certificate of Excellence after visitors consistently rated them at least four out of five.

The award, now in its sixth year, is for continuous quality customer experience, and celebrates great traveller reviews on TripAdvisor over the past year. To qualify, a business must maintain an overall TripAdvisor rating of at least four out of five, with further requirements about the minimum number of reviews and amount of time listed on TripAdvisor.

Both teams are delighted with the award.

Alison Butler, Assistant Brand Manager – Wychwood, said: “Visitor experience is hugely important to us and customer feedback is the best way of ensuring that we are getting things right.”

Meryl Jackson, Marston’s Brewery Visitor Centre Manager, said: “This proves all of the hard work we’ve been doing has been worth it. The great thing about this is that it comes from customer reviews. We have nothing to do with it, and customers are free to say whatever they like. It’s great to know that they clearly like us.” Congratulations to our teams for their efforts and achievements.

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